---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Lenme: Investing and Borrowing"
bundle_id: "com.lenmoinc.lenmo"
parent_report: "https://marlvel.ai/api/llm/apps/finance/com-lenmoinc-lenmo"
canonical_url: "https://marlvel.ai/apps/com-lenmoinc-lenmo#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Lenme: Investing and Borrowing User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 86,768 reviews) {#user-sentiment}
- **Overall Rating:** 4.41/5
- **Platform Split:** iOS 4.4/5 (69,607 ratings) | Android 4.3/5 (17,161 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.41/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Ease of Use** | *Evidence:* "It's a very easy platform to navigate; It's user friendly!"
- **Helpful Customer Support** | *Evidence:* "Dina was very helpful"

### Top Complaints (Impact Areas)
- **Subscription/Billing Issues** | *Evidence:* "Canceled subscription and still charged me a full year."
- **Lack of Loan Fulfillment** | *Evidence:* "I’ve requested a loan multiple times and have yet to ever get a response."
- **Deceptive Advertising** | *Evidence:* "Bait advertisement. not forthcoming, at all!"