---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Trust: Crypto & Bitcoin Wallet"
bundle_id: "com.sixdays.trust"
parent_report: "https://marlvel.ai/api/llm/apps/finance/com-sixdays-trust"
canonical_url: "https://marlvel.ai/apps/com-sixdays-trust#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Trust: Crypto & Bitcoin Wallet User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 2.7M reviews) {#user-sentiment}
- **Overall Rating:** 4.52/5
- **Platform Split:** iOS 4.7/5 (196.4K ratings) | Android 4.5/5 (2.5M ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.52/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **General Reliability** | *Evidence:* "one of the most trustable wallets"

### Top Complaints (Impact Areas)
- **Asset Loss and Security Exploits** | *Evidence:* "Trust Wallet admitted their extension exploit on Christmas Day 2025 caused my loss."
- **Technical Bugs and Balance Display Issues** | *Evidence:* "showing in transaction history already confirmed, but nothing in the holding/balance"

<!-- /section:sentiment -->
<!-- section:swot -->