--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "E*TRADE: Invest. Trade. Save." bundle_id: "com.etrade.mobileproiphone" parent_report: "https://marlvel.ai/api/llm/apps/finance/e-trade-invest-trade-save" canonical_url: "https://marlvel.ai/apps/e-trade-invest-trade-save#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — E*TRADE: Invest. Trade. Save. User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 75 of 123 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.71/5 - **Platform Split:** iOS 4.7/5 (380.9K ratings) | Android 4.6/5 (86.2K ratings) - **Overall Sentiment:** Upset - **Note:** The 4.71/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **The core trading interface provides a functional experience for long-term investors who prefer desktop-like navigation** ### Top Complaints (Impact Areas) - **Biometric authentication frequently disables itself and incorrectly triggers password prompts after the latest update** - **Persistent application instability and infinite loading loops prevent users from accessing accounts or executing trades** ### Top Requests (What Users Want) - **Modernize authentication protocols by replacing legacy security apps with standard industry-recognized authenticator tools**