---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Upromise: Cash Back Rewards"
bundle_id: "com.upromise.app"
parent_report: "https://marlvel.ai/api/llm/apps/finance/upromise-cash-back-rewards"
canonical_url: "https://marlvel.ai/apps/upromise-cash-back-rewards#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Upromise: Cash Back Rewards User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 1,388 reviews) {#user-sentiment}
- **Overall Rating:** 4.44/5
- **Platform Split:** iOS 4.3/5 (489 ratings) | Android 4.5/5 (899 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Educational Savings Goal** | *Evidence:* "Good way to earn money for education"
- **Ease of Use** | *Evidence:* "I like the surveys, they are easy to follow"

### Top Complaints (Impact Areas)
- **Survey Disqualification and Payout Issues** | *Evidence:* "The disqualification rate for these surveys is extremely high"
- **Technical Bugs and App Execution** | *Evidence:* "Upromise receipt capture is THE WORST. I have to tap the screen a MINIMUM of 9 TIMES"