---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "7-Eleven: Rewards & Shopping"
bundle_id: "com.sei.sherman"
parent_report: "https://marlvel.ai/api/llm/apps/food-drink/7-eleven-rewards-shopping"
canonical_url: "https://marlvel.ai/apps/7-eleven-rewards-shopping#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — 7-Eleven: Rewards & Shopping User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 810,336 reviews) {#user-sentiment}
- **Overall Rating:** 4.83/5
- **Platform Split:** iOS 4.8/5 (372,534 ratings) | Android 4.9/5 (437,802 ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Fuel Savings and Rewards** | *Evidence:* "I'm LOVING this app as of late!!! The PRICE LOCK for FUEL Savings comes in handy!!!!!"
- **Staff and Customer Service** | *Evidence:* "The store clerk was really nice and friendly. Made my day."

### Top Complaints (Impact Areas)
- **App Stability and Crashes** | *Evidence:* "can't open app reinstalled after uninstall reboot. just constantly crash never opens"
- **Login and Account Issues** | *Evidence:* "endless loop trying to sign in"