---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ResX"
bundle_id: "com.resx.nyc"
parent_report: "https://marlvel.ai/api/llm/apps/food-drink/com-resx-nyc"
canonical_url: "https://marlvel.ai/apps/com-resx-nyc#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ResX User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (Low Confidence: 43 of 43 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.62/5
- **Platform Split:** iOS 4.6/5 (305 ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Last minute reservation access provides significant value for food enthusiasts in competitive dining markets**
- **Responsive customer service team builds long-term trust and loyalty among the active user base**

### Top Complaints (Impact Areas)
- **Frequent application crashes during reservation submission and retrieval disrupt the core booking workflow**
- **Lack of granular filtering options prevents users from efficiently finding relevant reservation opportunities**

### Top Requests (What Users Want)
- **Customizable notification alerts for specific restaurants and time slots would improve discovery efficiency**

<!-- /section:sentiment -->
<!-- section:swot -->