---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Greene King Pubs & Restaurants"
bundle_id: "com.greeneking.orderandpay"
parent_report: "https://marlvel.ai/api/llm/apps/food-drink/greene-king-pubs-restaurants"
canonical_url: "https://marlvel.ai/apps/greene-king-pubs-restaurants#user-sentiment"
report_date: "2026-08-12"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Greene King Pubs & Restaurants User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 70 of 90 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.05/5
- **Platform Split:** iOS 4.5/5 (3.8K ratings) | Android 4.0/5 (26.6K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.05/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **The core food and drink ordering functionality provides a convenient experience when the application operates correctly**

### Top Complaints (Impact Areas)

- **Authentication failures and registration errors prevent users from accessing the app after the latest update**

<!-- /section:sentiment -->
<!-- section:swot -->