---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Rappi - Deliveries in Minutes"
bundle_id: "com.grability.rappi"
parent_report: "https://marlvel.ai/api/llm/apps/food-drink/rappi-deliveries-in-minutes"
canonical_url: "https://marlvel.ai/apps/rappi-deliveries-in-minutes#user-sentiment"
report_date: "2026-08-05"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Rappi - Deliveries in Minutes User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.51/5
- **Platform Split:** iOS 4.6/5 (85.3K ratings) | Android 3.5/5 (2.3M ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **The wide variety of available products and international delivery options provide a unique convenience for users**

### Top Complaints (Impact Areas)

- **Automated support systems fail to resolve delivery issues or refund requests, leaving users without money or food**

<!-- /section:sentiment -->
<!-- section:swot -->