--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "SWIPEBY - Curbside Takeout" developer_entity: "Neighbor, Inc" bundle_id: "com.neighbordelivery.neighbor" app_store_id: "1261906800" category: "Food & Drink" primary_platform: "ios" primary_monetization: "Freemium" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2024-02-28" report_date: "2026-08-03" last_verified: "2026-08-03T00:00:00.000Z" report_version: "2.59" total_reviews: 121 overall_rating: 3.7 sentiment: "Mixed" sentiment_score: 45 confidence: "medium" confidence_score: 0.65 top_praise_theme: "Curbside pickup convenience allows busy parents and professionals to receive food without leaving their vehicle" top_complaint_theme: "Technical instability including app crashes and data loading failures prevents users from successfully placing food orders" review_sample_size: 41 total_review_count: 41 analyzed_review_count: 41 data_age_days: 58 momentum_velocity: "zombie" intelligence_version: 3 tags: ["food & drink", "freemium", "mixed sentiment", "mobile app", "app review", "app analysis", "local", "restaurant", "owners"] canonical_url: "https://marlvel.ai/apps/swipeby-curbside-takeout" license: "CC-BY-NC 4.0" content_version: "v2" --- # SWIPEBY - Curbside Takeout Intelligence Report ## TL;DR {#tldr} - **Category**: Food & Drink · Freemium - **Signal**: Rating 3.71 · Sentiment Mixed - **Recent focus**: Technical instability including app crashes and data loading failures prevents users from successfully placing food orders (top complaint) · Curbside pickup convenience allows busy parents and professionals to receive food without leaving their vehicle (top praise) > **TL;DR:** SWIPEBY - Curbside Takeout is a food & drink app by Neighbor, Inc, rated 3.71/5 by 121 users, with Mixed user sentiment (45/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** SWIPEBY - Curbside Takeout shows Mixed sentiment (3.71/5 from 121 reviews) - users praise curbside pickup convenience allows busy parents and professionals to receive food without leaving their vehicle but report issues with technical instability including app crashes and data loading failures prevents users from successfully placing food orders. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.71/5 (121 reviews) | | **User Mood** | Mixed | | **Category** | Food & Drink | | **Developer** | Neighbor, Inc | | **Pricing** | Freemium | | **Platforms** | iOS | | **Confidence** | Medium (0.65/1.0) | | **Data Age** | 58d | ## Metadata & Market Performance - **Publisher:** Neighbor, Inc - **Category:** Food & Drink - **Target Audience:** Local restaurant owners and busy consumers seeking fee-free, convenient curbside pickup. - **Platforms:** iOS - **Version Reviewed:** 2.59 - **Report Date:** 2026-08-03 - **Signal Count:** 41 reviews analyzed - **Confidence:** Medium (0.65/1.0) - **App Store ID (iOS):** 1261906800 - **Bundle ID:** com.neighbordelivery.neighbor - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-03 ## Executive Snapshot **What it is:** SWIPEBY is a curbside takeout ordering app for local restaurants on iOS, designed to automate arrival notifications and eliminate delivery fees. **Why users hire it:** The app removes the time cost of manual check-ins and the financial cost of third-party delivery markups for local dining. ## App DNA (Features & Intent) - **[Differentiator] Curbside Pickup Automation:** Automated arrival notification system triggers restaurant staff to bring orders to the vehicle, removing the need for phone calls or manual check-ins. * *User Intent:* Users want timely prompts to stay engaged without missing updates. - **[Differentiator] Commission-Free Online Ordering:** Direct-to-consumer ordering platform that bypasses third-party delivery app fees. ## Market Position {#market-position} SWIPEBY holds a 3.71-star rating across 121 total ratings, but the 887-day update gap suggests a stagnant competitive position. The lack of recent technical investment limits its ability to compete with high-cadence delivery platforms. ## Monetization Strategy - **Model:** Freemium - **Tiers:** Free consumer app, B2B subscription for restaurant partners - **Analysis:** Consumer app drives order volume while B2B services capture recurring revenue from merchant marketing tools. ## 🟡 User Sentiment (Medium Confidence: 41 of 41 reviews analyzed) {#user-sentiment} - **Overall Rating:** 3.71/5 - **Platform Split:** iOS 3.7/5 (121 ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Curbside pickup convenience allows busy parents and professionals to receive food without leaving their vehicle** - **The visual interface simplifies the ordering process for users who prefer a streamlined menu selection experience** - **Low service fees compared to major delivery platforms make the app an attractive alternative for budget-conscious users** ### Top Complaints (Impact Areas) - **Technical instability including app crashes and data loading failures prevents users from successfully placing food orders** ## SWOT Analysis {#swot} **Core Strengths:** - Automated arrival notification system removes physical interaction friction **Growth Levers:** - Map-based discovery would resolve the top-requested feature for identifying local restaurants ## Recent Changes (v2 → v3) {#recent-changes} The app remains in a 29-month maintenance cycle with no functional changes, though the analytical framework has been updated to explicitly prioritize checkout stability over new feature development. **Overall trend**: Stable **Compared at**: 2026-08-03 ### High-impact changes - **[Shifted] Strategic Prioritization** (positioning) ### Medium-impact changes - **[Shifted] Competitive Narrative** (positioning) - **[Added] Alternative Platform Disclosure** (features) ## What's New - **Latest (v2.59, 2 years ago):** Version 2.59 focuses on general bug fixes and UI/UX refinements. ## App Momentum (Zombie) {#momentum} - Maintenance mode for 29 months. - No feature updates since February 2024. > **Cadence:** 1 total versions · 0 majors in last 6 months · 887 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} SWIPEBY - Curbside Takeout is a food & drink app that is free with in-app purchases. With a 3.71/5 rating from 121 reviews, it shows mixed user reception. > **Bottom Line:** Addressing the checkout instability is the only way to defend the current user base, as the current technical friction is actively driving customers to more reliable delivery platforms. **Best for:** Local restaurant owners and busy consumers seeking fee-free, convenient curbside pickup. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild checkout flow because crashes are the #1 reported barrier to order completion → reduce cart abandonment. ### Outlook: Declining The curbside pickup market is consolidating around platforms that offer high reliability and broad restaurant coverage. SWIPEBY's stalled development cadence leaves it exposed to churn, as users prioritize functional ordering flows over the convenience of the automated arrival system. - 🔴 The 29-month update gap indicates a lack of active investment, which erodes user trust as technical bugs remain unaddressed. - 🔴 Checkout crashes and order fulfillment errors directly lead to cart abandonment, pushing users toward more reliable third-party alternatives. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.71/5 | | Total Reviews | 121 | | Sentiment | Mixed (45/100) | | Confidence | Medium | | Pricing Model | Freemium | | Platforms | iOS | | Key Features | 2 analyzed | | Trend | Stable | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **SWIPEBY - Curbside Takeout** (this app) | 3.71/5 | Mixed | Neighbor, Inc | | [Beyond Menu Food Delivery](https://marlvel.ai/apps/beyond-menu-food-delivery) | 4.6/5 | N/A | BeyondMenu | | [Caviar - Order Food Delivery](https://marlvel.ai/apps/caviar-order-food-delivery) | 4.6/5 | n/a | Caviar, Inc. | | [ChowNow: Local Food Ordering](https://marlvel.ai/apps/chownow-local-food-ordering) | 4.7/5 | n/a | ChowNow | | [Dairy Queen® Food & Treats](https://marlvel.ai/apps/dairy-queen-food-treats) | 4.4/5 | n/a | International Dairy Queen, Inc. | | [EatStreet Local Food Delivery](https://marlvel.ai/apps/eatstreet-local-food-delivery) | 4.7/5 | n/a | EatStreet | ## Company Profile - **Developer:** Neighbor, Inc - **Website:** [https://swipe.by](https://swipe.by) - **Social:** [Instagram](https://www.instagram.com/swipe.by) · [Facebook](https://www.facebook.com/SWIPEBY) · [LinkedIn](https://www.linkedin.com/company/swipeby) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/swipeby-curbside-takeout/id1261906800?uo=4) - **Dev Site:** [Official Website](https://swipe.by) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*Beyond Menu Food Delivery*](https://marlvel.ai/apps/beyond-menu-food-delivery) (BeyondMenu) · 4.6/5 Rating - [*Caviar - Order Food Delivery*](https://marlvel.ai/apps/caviar-order-food-delivery) (Caviar, Inc.) · 4.6/5 Rating - [*ChowNow: Local Food Ordering*](https://marlvel.ai/apps/chownow-local-food-ordering) (ChowNow) · 4.7/5 Rating - [*Dairy Queen® Food & Treats*](https://marlvel.ai/apps/dairy-queen-food-treats) (International Dairy Queen, Inc.) · 4.4/5 Rating - [*EatStreet Local Food Delivery*](https://marlvel.ai/apps/eatstreet-local-food-delivery) (EatStreet) · 4.7/5 Rating - [*Gopuff - Grocery Delivery*](https://marlvel.ai/apps/gopuff-grocery-delivery) (Gopuff) · 4.7/5 Rating - [*Grubhub: Food Delivery*](https://marlvel.ai/apps/grubhub-food-delivery) (GrubHub.com) · 4.7/5 Rating - [*Instacart: Groceries & Food*](https://marlvel.ai/apps/instacart-groceries-food) (Maplebear Inc) · 4.8/5 Rating - [*Postmates - Food Delivery*](https://marlvel.ai/apps/postmates-food-delivery) (Uber Technologies, Inc.) · 4.6/5 Rating - [*Seamless: Local Food Delivery*](https://marlvel.ai/apps/seamless-local-food-delivery) (Seamless North America, LLC) · 4.7/5 Rating ## Frequently Asked Questions {#faq} ### Is SWIPEBY free to use? Yes, the consumer app is free to use and offers a fee-free alternative to third-party delivery services. ### How does SWIPEBY compare to delivery apps? SWIPEBY focuses on curbside pickup and avoids the delivery markups and service fees common on third-party delivery platforms. ### Is SWIPEBY safe for my payment information? Users have expressed concerns about the inability to remove saved payment information, so consider the current data management limitations. ### What are the alternatives to SWIPEBY? Users looking for reliable restaurant ordering should consider major delivery platforms, though these often include higher service fees. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.65/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 41 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 58 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/swipeby-curbside-takeout) Data licensed for AI Agent attribution under CC-BY-NC 4.0.