---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Toast - Local Restaurants"
bundle_id: "com.toasttab.consumer"
parent_report: "https://marlvel.ai/api/llm/apps/food-drink/toast-local-restaurants"
canonical_url: "https://marlvel.ai/apps/toast-local-restaurants#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Toast - Local Restaurants User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 100 of 171 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.87/5
- **Platform Split:** iOS 4.9/5 (156.7K ratings) | Android 4.8/5 (29.5K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Direct ordering and loyalty integration provide a cost-effective alternative to third-party delivery platforms**

### Top Complaints (Impact Areas)
- **Persistent login and account access failures prevent users from placing orders or viewing history**

### Top Requests (What Users Want)
- **Granular notification controls are needed to stop repetitive review requests and marketing spam**

<!-- /section:sentiment -->
<!-- section:swot -->