--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Wajeez: Food delivery and more" bundle_id: "com.rymservices.foodbeeper" parent_report: "https://marlvel.ai/api/llm/apps/food-drink/wajeez-food-delivery-and-more" canonical_url: "https://marlvel.ai/apps/wajeez-food-delivery-and-more#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Wajeez: Food delivery and more User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (Low Confidence: 59 of 59 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.41/5 - **Platform Split:** iOS 4.4/5 (86 ratings) | Android 4.4/5 (5.3K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.41/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Fast delivery service and helpful delivery personnel provide a positive experience for frequent users** ### Top Complaints (Impact Areas) - **Geographic service availability errors prevent users from ordering despite being within active delivery zones** - **High delivery fees and opaque pricing structures discourage users from completing their food orders** ### Top Requests (What Users Want) - **Integration of digital payment methods to replace reliance on cash and top-up systems**