--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Wolt Delivery: Food and more" bundle_id: "com.wolt.android" parent_report: "https://marlvel.ai/api/llm/apps/food-drink/wolt-delivery-food-and-more-1" canonical_url: "https://marlvel.ai/apps/wolt-delivery-food-and-more-1#user-sentiment" report_date: "2026-08-03" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Wolt Delivery: Food and more User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 99 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.05/5 - **Platform Split:** iOS 4.8/5 (34.9K ratings) | Android 4.0/5 (496.7K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.05/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Fast and reliable delivery service provides a convenient option for users needing quick meals** - **Courteous and professional courier behavior enhances the overall experience for satisfied customers** ### Top Complaints (Impact Areas) - **Automated and unresponsive customer support systems fail to resolve delivery errors or refund requests**