--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "All in Hole: Black Hole Games" bundle_id: "com.homagames.studio.allinhole" parent_report: "https://marlvel.ai/api/llm/apps/games/all-in-hole-black-hole-games" canonical_url: "https://marlvel.ai/apps/all-in-hole-black-hole-games#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — All in Hole: Black Hole Games User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 120 of 1.9K reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.84/5 - **Platform Split:** iOS 4.9/5 (124K ratings) | Android 4.8/5 (176.4K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.84/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Satisfying core gameplay loop involving fruit collection mechanics keeps players engaged during short sessions** - **Absence of intrusive advertisements in early levels provides a clean and focused user experience** ### Top Complaints (Impact Areas) - **Aggressive difficulty spikes in higher levels force reliance on paid boosters to progress further** - **Frequent application crashes and technical instability disrupt progress during active gameplay sessions** - **Poor customer support responsiveness regarding account recovery and missing purchase issues** ### Top Requests (What Users Want) - **Implementation of a zen mode that removes timers and bombs for a purely relaxing experience** - **Ability to watch optional advertisements to earn extra time or revives instead of paying**