---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Flower"
bundle_id: "com.annapurnainteractive.Flower"
parent_report: "https://marlvel.ai/api/llm/apps/games/com-annapurnainteractive-flower"
canonical_url: "https://marlvel.ai/apps/com-annapurnainteractive-flower#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Flower User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 233,054 reviews) {#user-sentiment}
- **Overall Rating:** 4.66/5
- **Platform Split:** iOS 4.1/5 (335 ratings) | Android 4.7/5 (232,719 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.66/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Product Quality** | *Evidence:* "Very much satisfied with the service and the cake was delicious"

### Top Complaints (Impact Areas)
- **Delivery Failures and Delays** | *Evidence:* "Bouquet arrived 4+ hours late, completely ruining the surprise."
- **Poor Customer Support** | *Evidence:* "The chatbot is completely useless it is not giving any clear information."

<!-- /section:sentiment -->
<!-- section:swot -->