---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Hearthstone"
bundle_id: "com.blizzard.wtcg.hearthstone"
parent_report: "https://marlvel.ai/api/llm/apps/games/com-blizzard-wtcg-hearthstone"
canonical_url: "https://marlvel.ai/apps/com-blizzard-wtcg-hearthstone#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Hearthstone User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 2.1M reviews) {#user-sentiment}
- **Overall Rating:** 4.17/5
- **Platform Split:** iOS 4.2/5 (119.5K ratings) | Android 4.2/5 (2M ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.17/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Core Gameplay Mechanics**

### Top Complaints (Impact Areas)
- **Technical Instability & Crashes**
- **Privacy & Doxing Concerns**

<!-- /section:sentiment -->
<!-- section:swot -->