---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Zen Match - Relaxing Puzzle"
bundle_id: "com.exoticmatch.game"
parent_report: "https://marlvel.ai/api/llm/apps/games/com-exoticmatch-game"
canonical_url: "https://marlvel.ai/apps/com-exoticmatch-game#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Zen Match - Relaxing Puzzle User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 842,118 reviews) {#user-sentiment}
- **Overall Rating:** 4.59/5
- **Platform Split:** iOS 4.6/5 (255,160 ratings) | Android 4.6/5 (586,958 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.59/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Relaxing Gameplay** | *Evidence:* "This game is very relaxing and fun!!"

### Top Complaints (Impact Areas)
- **Removal of Core Features** | *Evidence:* "I’m sad you can’t decorate the rooms anymore. That was my favorite part."
- **Excessive Advertising** | *Evidence:* "Every step you make or finish a level there are nonstop adverts coming up."

<!-- /section:sentiment -->
<!-- section:swot -->