---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Score! Hero"
bundle_id: "com.firsttouch.story"
parent_report: "https://marlvel.ai/api/llm/apps/games/com-firsttouch-story"
canonical_url: "https://marlvel.ai/apps/com-firsttouch-story#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Score! Hero User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 88 of 149 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.54/5
- **Platform Split:** iOS 4.7/5 (361.5K ratings) | Android 4.5/5 (7.9M ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.54/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Realistic soccer simulation mechanics provide an engaging experience for long-term sports game enthusiasts**
- **Smooth gameplay performance and high-quality visual presentation keep players invested in the matches**

### Top Complaints (Impact Areas)
- **Excessive frequency of advertisements interrupts the flow of gameplay after every single match**
- **Overly aggressive goalkeeper AI makes progression feel unfair and forces unnecessary monetization pressure**
- **Punitive progression system resets entire game progress when a single shot or pass fails**

### Top Requests (What Users Want)
- **Removal of the energy cost system and reduced ad frequency to improve player experience**

<!-- /section:sentiment -->
<!-- section:swot -->
