---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Gacha Club"
bundle_id: "com.lunime.gachaclub"
parent_report: "https://marlvel.ai/api/llm/apps/games/com-lunime-gachaclub"
canonical_url: "https://marlvel.ai/apps/com-lunime-gachaclub#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Gacha Club User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 2.3M reviews) {#user-sentiment}
- **Overall Rating:** 4.49/5
- **Platform Split:** iOS 4.2/5 (149.6K ratings) | Android 4.5/5 (2.2M ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Extensive Customization** | *Evidence:* "almost infinite, expanded, and amplified customization via new clothing, hair, body, accessory, props, and effects assets"
- **Creative Storytelling** | *Evidence:* "I love this game and you can make stories unique characters"

### Top Complaints (Impact Areas)
- **Data Loss and Saving Bugs** | *Evidence:* "every time I leave the app all my cute new people get deleted and it make me sad bc I put a lot of work into them"
- **Color and Skin Tone Restrictions** | *Evidence:* "why can I not make the skin ,color a skin color?… I can’t even make her a brown skin tone."

<!-- /section:sentiment -->
<!-- section:swot -->