---
schema_type: "SoftwareApplication"
entity_type: "Mobile Application"
app_name: "Criminal Case: Supernatural"
developer_entity: "Pretty Simple"
bundle_id: "com.prettysimple.ccsupernatural"
app_store_id: "1500755291"
google_play_id: "com.prettysimple.ccsupernaturalinvestigationsandroid"
category: "Games"
primary_platform: "ios"
primary_monetization: "Freemium"
offline_capable: false
market_region: "US"
platforms: "iOS & Android"
app_last_updated: "2025-08-29"
report_date: "2026-07-29"
last_verified: "2026-07-29T00:00:00.000Z"
report_version: "2.44.2"
total_reviews: 37836
overall_rating: 4.7
sentiment: "Excited"
sentiment_score: 65
confidence: "high"
confidence_score: 0.9
top_praise_theme: "Engaging mystery narratives and character development keep players invested across the entire series of titles"
top_complaint_theme: "Technical instability following the latest update causes frequent crashes and audio failures during ad playback"
review_sample_size: 114
total_review_count: 114
analyzed_review_count: 106
data_age_days: 18
momentum_velocity: "maintenance"
intelligence_version: 4
nemesis: "Lost Lands 4 (Full)"
competitor_count: 11
tags: ["games", "freemium", "excited sentiment", "mobile app", "app review", "app analysis", "casual", "gamers", "interested"]
canonical_url: "https://marlvel.ai/apps/criminal-case-supernatural"
license: "CC-BY-NC 4.0"
content_version: "v2"
---

# Criminal Case: Supernatural Intelligence Report

## TL;DR {#tldr}

- **Category**: Games · Freemium
- **Signal**: Rating 4.69 · Sentiment Excited
- **Recent focus**: Technical instability following the latest update causes frequent crashes and audio failures during ad playback (top complaint) · Engaging mystery narratives and character development keep players invested across the entire series of titles (top praise)

> **TL;DR:** Criminal Case: Supernatural is a games app by Pretty Simple, rated 4.69/5 by 37.8K users, with Excited user sentiment (65/100), available on iOS & Android.
>
> **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence.

<!-- speakable-start -->
> **Key Insight:** Criminal Case: Supernatural maintains Excited user sentiment (4.69/5 from 37.8K reviews), with users consistently praising engaging mystery narratives and character development keep players invested across the entire series of titles.
<!-- speakable-end -->

## Quick Facts

| Fact | Value |
| :--- | :--- |
| **Rating** | 4.69/5 (37.8K reviews) |
| **User Mood** | Excited |
| **Category** | Games |
| **Developer** | Pretty Simple |
| **Pricing** | Freemium |
| **Platforms** | iOS & Android |
| **Confidence** | High (0.9/1.0) |
| **Data Age** | 18d |

## Metadata & Market Performance
- **Publisher:** Pretty Simple
- **Category:** Games
- **Target Audience:** Casual gamers interested in narrative-driven hidden object puzzles and detective-themed mystery stories.
- **Platforms:** iOS & Android
- **Version Reviewed:** 1.44
- **Report Date:** 2026-07-29
- **Signal Count:** 114 reviews analyzed
- **Confidence:** High (0.9/1.0)
- **App Store ID (iOS):** 1500755291
- **Bundle ID:** com.prettysimple.ccsupernatural
- **Google Play ID:** com.prettysimple.ccsupernaturalinvestigationsandroid
- **Performance Trend:** Declining
- **Data Window:** Analysis based on signals collected up to 2026-07-29
- **Short Description:** Supernatural Investigations - Are you ready to solve murder cases?

<!-- section:executive-snapshot -->
## Executive Snapshot
**What it is:** Criminal Case: Supernatural is a mobile hidden object and adventure game focused on mystery-solving narratives.
**Why users hire it:** Players engage with the title to experience serialized detective stories that offer a consistent, mentally stimulating investigative loop.
<!-- /section:executive-snapshot -->

<!-- section:features -->
## App DNA (Features & Intent)
- **[Standard] Hidden Object Investigation:** Locate clues within static crime scenes to progress through narrative chapters.
  * *User Intent:* Users seek enhanced value through premium features.
- **[Standard] Evidence Analysis:** Process samples to identify suspects and advance the investigation.
  * *User Intent:* Users seek enhanced value through premium features.
- **[Differentiator] Pizza Subscription:** Weekly service providing an increased energy cap and ad-free access.
  * *User Intent:* Users seek enhanced value through premium features.
<!-- /section:features -->

<!-- section:market-position -->
## Market Position {#market-position}

The app maintains a presence in the adventure category, though its grossing rank lags behind its free-chart performance, signaling monetization friction. The lack of major updates over the last 334 days limits its ability to compete with high-production rivals.
<!-- /section:market-position -->

## Monetization Strategy
- **Model:** Freemium
- **Tiers:** Free with ads, Pizza subscription at $2.99/week
- **Analysis:** The freemium model is anchored by a $2.99/week subscription that gates energy capacity and removes advertisements, serving as the primary conversion lever for high-frequency players.

<!-- section:sentiment -->
## 🟢 User Sentiment (High Confidence: 106 of 114 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.69/5
- **Platform Split:** iOS 4.8/5 (1.6K ratings) | Android 4.7/5 (36.3K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Engaging mystery narratives and character development keep players invested across the entire series of titles**
- **Diverse character representation and inclusive storytelling resonate strongly with the long-term player base**
- **High production quality in animation and mystery design provides a satisfying experience for investigation fans**

### Top Complaints (Impact Areas)

- **Technical instability following the latest update causes frequent crashes and audio failures during ad playback**

<!-- /section:sentiment -->
<!-- section:swot -->
## SWOT Analysis {#swot}

**Core Strengths:**
- Episodic narrative structure sustains long-term player investment
- Diverse character representation resonates with the core player base
- Established investigative loop provides a consistent retention mechanism

**Growth Levers:**
- Implementing a non-social cloud save system would resolve account-recovery friction
- Reducing forensic task durations could improve session pacing for active players


<!-- /section:swot -->
## Recent Changes (v3 → v4) {#recent-changes}

Development activity has stalled for 334 days, moving the app into a deeper maintenance state while technical failures regarding Facebook authentication and ad-playback continue to drive user churn.

**Overall trend**: Declining
**Compared at**: 2026-07-29

### High-impact changes
- **[Declined] Development Stagnation** (positioning)
- **[Declined] Rating and Sentiment Divergence** (sentiment)

### Medium-impact changes
- **[Added] New Competitive Threat** (swot)

<!-- section:rivals -->
## Rivals Landscape {#rivals}

> Competitive positioning identified by AI analysis of app features, category, and market signals.

### Criminal Case: Supernatural vs Lost Lands 4 (Full)
- **[Lost Lands 4 (Full)](https://marlvel.ai/apps/lost-lands-4-full)** by FIVE-BN STUDIO LLC: This title competes directly for the attention of casual gamers who prioritize high-production hidden object scenes and intricate puzzle-solving mechanics.
  - **Key differences:**
    - Offers a more polished, high-fidelity visual experience compared to this app's more standard aesthetic
    - Features a deeper library of complex, multi-stage mini-games that appeal to hardcore puzzle enthusiasts
    - Leverages a massive, established franchise brand that commands significant loyalty in the hidden object genre

### Contenders (Strong Challengers)
- **[Queen's Quest: Tower of Darkne](https://marlvel.ai/apps/com-artifexmundi-queensquest-gp-full)** by Artifex Mundi: Competes by offering a narrative-driven hidden object experience that mirrors this app's focus on mystery and environmental puzzle-solving.
  - Employs high-quality hand-painted environments that create a distinct, artistic atmosphere superior to standard crime scene graphics
  - Delivers a cohesive, linear narrative adventure that provides a more cinematic experience for story-focused players
- **[Monster World: Catch and Care](https://marlvel.ai/apps/monster-world-catch-and-care)** by Take Top Entertainment LLP: Targets the same casual mobile gamer segment by blending exploration with collection mechanics, creating a secondary overlap in player time-share.
  - Integrates survival crafting elements that provide a deeper, more persistent sense of progression than investigation games
  - Focuses on monster mastery and collection, which drives higher social sharing and community interaction
- **[Legendary Tales 2 (Full)](https://marlvel.ai/apps/legendary-tales-2-full)** by FIVE-BN STUDIO LLC: A direct genre competitor that captures the same hidden object and puzzle-solving demographic through a similar premium adventure structure.
  - Features robust multi-language support that broadens its accessibility to international markets beyond this app's reach
  - Utilizes a proven, classic hidden object adventure formula that minimizes friction for returning genre players
- **[Nimian Legends : BrightRidge](https://marlvel.ai/apps/com-protopop-brightridge)** by Protopop Games: Competes for the same casual adventure audience by offering an immersive, exploration-heavy experience that contrasts with this app's structured investigation gameplay.
  - Provides a true open-world exploration experience that allows for non-linear player agency and discovery
  - Includes unique shapechanging mechanics that offer a distinct gameplay loop compared to standard hidden object tasks

### Peers (What They Do Better)
- **[Castle of Illusion](https://marlvel.ai/apps/com-disney-castleofillusion)** by Disney: A legacy platformer that competes for the same casual gaming demographic by offering a recognizable, high-IP adventure experience.
  - Leverages a globally recognized Disney IP that provides an immediate trust and quality signal to new users
  - Delivers a classic, high-polish platforming experience that remains a benchmark for quality in the casual adventure space
- **[RO仙境傳說：放推冒險團](https://marlvel.ai/apps/com-gravitycomms-rot-aos)** by Gravity Communications Co.,Ltd: Competes for the same adventure-seeking audience by leveraging idle mechanics to capture users who prefer low-intensity progression.
  - Offers idle gameplay mechanics that allow for passive progression, significantly reducing the daily time commitment required
  - Features a versatile fashion and social system that encourages long-term community engagement and player expression
- **[Grayland](https://marlvel.ai/apps/grayland)** by 1Der Entertainment: Shares this app's focus on narrative-driven gameplay, appealing to players who value story-rich experiences over pure mechanics.
  - Utilizes a unique, atmospheric art style that differentiates the game from this app's realistic crime aesthetic
  - Integrates challenging boss fights that add a layer of action-oriented difficulty absent in this app's investigation gameplay
- **[Super Oscar - Jump and Run!](https://marlvel.ai/apps/super-oscar-jump-and-run)** by CHORRUS GAMES S.L.: Occupies the same casual mobile gaming ecosystem, competing for daily active user time through similar ad-supported monetization models.
  - Implements a highly effective rewarded video ad system that incentivizes frequent, short-burst play sessions
  - Features deep character customization and upgradable stats that provide long-term progression goals for casual players

### New Kids on the Block (What's Innovative)
- **[Movie Star Jig Trap](https://marlvel.ai/apps/air-mobi-mazniac-movie-star-jig-trap)** by Mazniac: Enters the adventure space with a narrative-heavy, puzzle-based approach that mimics this app's core gameplay loop.
  - Uses a unique cinematic parody theme to differentiate its narrative from this app's serious supernatural investigation tone
- **[Billy Brickson Saw Trap](https://marlvel.ai/apps/air-mobi-mazniac-billy-brickson-saw-trap)** by Mazniac: A new entrant in the adventure category that uses puzzle-solving and exploration to capture the same casual audience as this app.
  - Focuses on high-stakes strategic decision making that creates a more intense, tension-filled experience than standard investigations

<!-- /section:rivals -->
<!-- section:whats-new -->
## What's New

- **Latest (v1.35.1, 5 years ago):** Maintenance update focused on bug fixes and performance improvements.
<!-- /section:whats-new -->

<!-- section:momentum -->
## App Momentum (Maintenance) {#momentum}

- Ships routine maintenance updates only.
- No major feature releases this year.

> **Cadence:** 8 total versions · 0 majors in last 6 months · 334 days since last update · 256 days avg between updates

<!-- /section:momentum -->

<!-- section:so-what -->
## The "So What?" (Strategic Takeaway) {#so-what}

Criminal Case: Supernatural is a market-leading games app that is free with in-app purchases.
With a 4.69/5 rating from 37.8K reviews, it delivers strong user satisfaction.

<!-- speakable-start -->
> **Bottom Line:** The core narrative loop remains a strong retention driver, but technical instability and authentication failures are eroding the player base. Stabilizing the ad-playback engine and decoupling progress from Facebook would unlock the retention potential currently trapped by these friction points.
<!-- speakable-end -->

**Best for:** Casual gamers interested in narrative-driven hidden object puzzles and detective-themed mystery stories.

<!-- section:pm-actions -->
### PM Action Plan (Next Best Moves)

- [ ] [INVEST] Ship non-social cloud save system because Facebook login failures are a top-requested missing feature → unlock account-recovery friction
<!-- /section:pm-actions -->

<!-- section:feature-gaps -->
### Feature Gaps vs Competitors


- Non-social cloud save system (available in modern adventure titles but missing here)
<!-- /section:feature-gaps -->

<!-- section:outlook -->
### Outlook: Mixed

The casual adventure market is consolidating around high-production, premium-feeling experiences, leaving maintenance-mode titles vulnerable to churn. Without a shift toward feature expansion or technical stabilization, the app risks losing its remaining loyal base to more responsive, modern competitors.

- 🔴 Persistent Facebook login failures prevent progress syncing, which compounds the frustration of players unable to recover their accounts across devices.
- 🔴 Technical instability following the latest update causes frequent crashes, which erodes the daily active habit and drives negative sentiment.
<!-- /section:outlook -->

<!-- /section:so-what -->

<!-- section:metrics -->
## Key Metrics Summary

| Metric | Value |
| :--- | :--- |
| Overall Rating | 4.69/5 |
| Total Reviews | 37.8K |
| Sentiment | Excited (65/100) |
| Confidence | High |
| Pricing Model | Freemium |
| Platforms | iOS & Android |
| Key Features | 3 analyzed |
| Trend | Declining |
| Outlook | Mixed |
<!-- /section:metrics -->

## Competitor Comparison

| App | Rating | Sentiment | Developer |
| :--- | :--- | :--- | :--- |
| **Criminal Case: Supernatural** (this app) | 4.69/5 | Excited | Pretty Simple |
| [Castle of Illusion](https://marlvel.ai/apps/com-disney-castleofillusion) | 4.0/5 | Mixed | Disney |
| [RO仙境傳說：放推冒險團](https://marlvel.ai/apps/com-gravitycomms-rot-aos) | 4.4/5 | N/A | Gravity Communications Co.,Ltd |
| [Queen's Quest: Tower of Darkne](https://marlvel.ai/apps/com-artifexmundi-queensquest-gp-full) | 4.2/5 | N/A | Artifex Mundi |
| [Billy Brickson Saw Trap](https://marlvel.ai/apps/air-mobi-mazniac-billy-brickson-saw-trap) | 3.9/5 | N/A | Mazniac |
| [Nimian Legends : BrightRidge](https://marlvel.ai/apps/com-protopop-brightridge) | 4.1/5 | N/A | Protopop Games |

## Company Profile
- **Developer:** Pretty Simple
- **Website:** [https://prettysimplegames.com/](https://prettysimplegames.com/)
- **Social:** [Instagram](https://www.instagram.com/prettysimplegames) · [Facebook](https://www.facebook.com/PrettySimpleGames) · [YouTube](https://www.youtube.com/channel/UCtzCrH18zzjfFU9fleHkt2A) · [LinkedIn](https://www.linkedin.com/company/pretty-simple-games)

## Data Sources & Links
- **App Store:** [View on Apple Store](https://apps.apple.com/us/app/criminal-case-supernatural/id1500755291?uo=4)
- **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.prettysimple.ccsupernaturalinvestigationsandroid&hl=en&gl=us)
- **Dev Site:** [Official Website](https://prettysimplegames.com/)
- **Sources:** Developer website content, About us / company information, App store metadata, User reviews.

## Related Intel Reports
- [*Castle of Illusion*](https://marlvel.ai/apps/com-disney-castleofillusion) (Disney) · 4.0/5 Rating
- [*RO仙境傳說：放推冒險團*](https://marlvel.ai/apps/com-gravitycomms-rot-aos) (Gravity Communications Co.,Ltd) · 4.4/5 Rating
- [*Queen's Quest: Tower of Darkne*](https://marlvel.ai/apps/com-artifexmundi-queensquest-gp-full) (Artifex Mundi) · 4.2/5 Rating
- [*Billy Brickson Saw Trap*](https://marlvel.ai/apps/air-mobi-mazniac-billy-brickson-saw-trap) (Mazniac) · 3.9/5 Rating
- [*Nimian Legends : BrightRidge*](https://marlvel.ai/apps/com-protopop-brightridge) (Protopop Games) · 4.1/5 Rating
- [*Super Oscar - Jump and Run!*](https://marlvel.ai/apps/super-oscar-jump-and-run) (CHORRUS GAMES S.L.) · 4.7/5 Rating
- [*Grayland*](https://marlvel.ai/apps/grayland) (1Der Entertainment) · 4.5/5 Rating
- [*Monster World: Catch and Care*](https://marlvel.ai/apps/monster-world-catch-and-care) (Take Top Entertainment LLP) · 4.9/5 Rating
- [*Lost Lands 4 (Full)*](https://marlvel.ai/apps/lost-lands-4-full) (FIVE-BN STUDIO LLC) · 4.7/5 Rating | Positive Sentiment
- [*Legendary Tales 2 (Full)*](https://marlvel.ai/apps/legendary-tales-2-full) (FIVE-BN STUDIO LLC) · 4.6/5 Rating | Positive Sentiment

## Frequently Asked Questions {#faq}

### Is Criminal Case: Supernatural good for casual players?

The game is designed for casual players who enjoy narrative-driven puzzles. However, reviews indicate that the free version's aggressive ad frequency and multi-hour wait times for forensic tasks can be a significant barrier for those who do not subscribe to the ad-free tier.

### How does this compare to Lost Lands?

While both are hidden object games, Lost Lands offers higher visual fidelity and more complex, multi-stage mini-games. Criminal Case: Supernatural focuses more on episodic, character-driven mystery narratives and suspect interrogation mechanics.

### Does the game have technical issues?

Recent reviews report persistent stability issues, including crashes during ad playback and audio failures. Additionally, many players experience error messages when attempting to sync progress via Facebook.

### What are some alternatives to this game?

Players looking for similar narrative-driven hidden object experiences may consider titles like Queen's Quest or the Legendary Tales series, which offer cohesive adventure structures and environmental puzzle-solving.

## Methodology {#methodology}

This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline:

1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps.
2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks.
3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes).
4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category.
5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights.

- **Confidence Score:** 0.9/1.0 (based on review volume, data source diversity, and signal quality)
- **Reviews Analyzed:** 114
- **Data Sources:** user reviews, developer website, company about page, App Store metadata
- **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform
- **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence.
- **Report Age:** 18 days since last refresh

---
© 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/criminal-case-supernatural)
Data licensed for AI Agent attribution under CC-BY-NC 4.0.