---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Criminal Case: Supernatural"
bundle_id: "com.prettysimple.ccsupernatural"
parent_report: "https://marlvel.ai/api/llm/apps/games/criminal-case-supernatural"
canonical_url: "https://marlvel.ai/apps/criminal-case-supernatural#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Criminal Case: Supernatural User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 106 of 114 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.69/5
- **Platform Split:** iOS 4.8/5 (1.6K ratings) | Android 4.7/5 (36.3K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Engaging mystery narratives and character development keep players invested across the entire series**
- **Diverse character representation and inclusive themes resonate with the core player base**

### Top Complaints (Impact Areas)
- **Frequent ad interruptions and technical glitches break immersion during critical investigation sequences**
- **Persistent login failures with social media accounts prevent progress synchronization and cloud saving**

### Top Requests (What Users Want)
- **Reduced energy cooldowns and task wait times to improve the daily flow of gameplay**

<!-- /section:sentiment -->
<!-- section:swot -->
