---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Ember"
bundle_id: "com.505games.Ember"
parent_report: "https://marlvel.ai/api/llm/apps/games/ember"
canonical_url: "https://marlvel.ai/apps/ember#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Ember User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 64 of 131 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 1.42/5
- **Platform Split:** iOS 3.4/5 (250 ratings) | Android 1.4/5 (9.5K ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **The core temperature control functionality provides significant value when the connection remains stable during use**

### Top Complaints (Impact Areas)
- **Persistent Bluetooth connectivity failures force users to manually re-pair the device before every single session**
- **Post-update instability causes app crashes and login loops that render the smart features completely inaccessible**

### Top Requests (What Users Want)
- **Reliable background connectivity to ensure the mug maintains temperature without constant manual app intervention**

<!-- /section:sentiment -->
<!-- section:swot -->