---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Luna Controller"
bundle_id: "com.amazon.peripherals.controller"
parent_report: "https://marlvel.ai/api/llm/apps/games/luna-controller"
canonical_url: "https://marlvel.ai/apps/luna-controller#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Luna Controller User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 18,388 reviews) {#user-sentiment}
- **Overall Rating:** 4.64/5
- **Platform Split:** iOS 4.6/5 (7,005 ratings) | Android 4.6/5 (11,383 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.64/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Ease of Setup** | *Evidence:* "easy set up. works great, so far."
- **Cloud Gaming Performance** | *Evidence:* "Love how seamless the connection is over the cloud"

### Top Complaints (Impact Areas)
- **Connectivity and Pairing Issues** | *Evidence:* "Phone controller says searching for luna, nothing happens."
- **App Functionality Regression** | *Evidence:* "The app was a functional, necessary tool... now it is ONLY a QR code to start a game night. Useless."
- **Controller Input/Latency** | *Evidence:* "aiming is so twitchy itll go slow then zip way past the target"