---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Mahjong Shanghai -Classic-"
bundle_id: "jp.co.sun-denshi.shanghaiFree"
parent_report: "https://marlvel.ai/api/llm/apps/games/mahjong-shanghai-classic"
canonical_url: "https://marlvel.ai/apps/mahjong-shanghai-classic#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Mahjong Shanghai -Classic- User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 61 of 66 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.63/5
- **Platform Split:** iOS 4.6/5 (8 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.63/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Long-term engagement with the core tile-matching loop keeps veteran players returning for over a decade**

### Top Complaints (Impact Areas)
- **Frequent application crashes and connectivity errors post-update disrupt the core gameplay experience for mobile users**

### Top Requests (What Users Want)
- **Ad-free premium version requested to remove intrusive marketing and restore the original clean user experience**

<!-- /section:sentiment -->
<!-- section:swot -->