---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Pokémon Smile"
bundle_id: "jp.pokemon.pokemonsmile"
parent_report: "https://marlvel.ai/api/llm/apps/games/pokemon-smile"
canonical_url: "https://marlvel.ai/apps/pokemon-smile#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Pokémon Smile User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 19,790 reviews) {#user-sentiment}
- **Overall Rating:** 4.26/5
- **Platform Split:** iOS 4.2/5 (2,157 ratings) | Android 4.3/5 (17,633 ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Behavioral Motivation** | *Evidence:* "This app has helped me so much! It's great for anyone and everyone."
- **Engagement & Gamification** | *Evidence:* "Watching you Pokémon fight all the germs and earning Pokémon and hats is so fun!"

### Top Complaints (Impact Areas)
- **App Stability & Freezing** | *Evidence:* "It keeps crashing right before the photo decorating activity."
- **Lack of Content Updates** | *Evidence:* "It’s been 3 years since the last update with any new Pokémon."
- **Tracking Accuracy** | *Evidence:* "Since the latest update... it's been almost impossible to catch Pokémon."

<!-- /section:sentiment -->
<!-- section:swot -->