---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Subway Surfers+"
bundle_id: "com.sybogames.subwaysurfers.plus"
parent_report: "https://marlvel.ai/api/llm/apps/games/subway-surfers-1"
canonical_url: "https://marlvel.ai/apps/subway-surfers-1#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Subway Surfers+ User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 41.8M reviews) {#user-sentiment}
- **Overall Rating:** 4.55/5
- **Platform Split:** iOS 4.7/5 (10.8K ratings) | Android 4.6/5 (41.8M ratings)
- **Overall Sentiment:** Thrilled

### Top Praises
- **Nostalgia and Longevity** | *Evidence:* "Subway Surfers is a timeless classic! ... brings serious nostalgia."
- **Offline Playability** | *Evidence:* "best offline game by far"

### Top Complaints (Impact Areas)
- **Account and Progress Loss** | *Evidence:* "after every time I login the account resets to zero"
- **Monetization and Character Costs** | *Evidence:* "maybe ease up a bit on those character prices?"

<!-- /section:sentiment -->
<!-- section:swot -->