---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "SwordArtOnline: IntegralFactor"
bundle_id: "jp.co.bandainamcoent.BNEI0335"
parent_report: "https://marlvel.ai/api/llm/apps/games/swordartonline-integralfactor"
canonical_url: "https://marlvel.ai/apps/swordartonline-integralfactor#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — SwordArtOnline: IntegralFactor User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (Low Confidence: 57 of 57 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.39/5
- **Platform Split:** iOS 4.4/5 (11.9K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Immersive role-playing experience through dialogue choices and world-building keeps long-term players engaged**
- **Addictive combat mechanics and skill progression systems provide a satisfying loop for dedicated players**

### Top Complaints (Impact Areas)
- **Account recovery and login failures cause significant progress loss for returning or reinstalling users**
- **Lack of controller support forces uncomfortable touch-based inputs for a complex open-world game**

### Top Requests (What Users Want)
- **Controller compatibility would improve the playability and comfort of the current control scheme**

<!-- /section:sentiment -->
<!-- section:swot -->