---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Tree of Savior: NEO"
bundle_id: "com.emagroups.sg"
parent_report: "https://marlvel.ai/api/llm/apps/games/tree-of-savior-neo"
canonical_url: "https://marlvel.ai/apps/tree-of-savior-neo#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Tree of Savior: NEO User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 100 of 117 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.44/5
- **Platform Split:** iOS 4.8/5 (1.7K ratings) | Android 4.4/5 (20.1K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.44/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Cute and relaxing aesthetic design provides a calming experience for casual daily play sessions**

### Top Complaints (Impact Areas)
- **Aggressive pay-to-win mechanics and server-wide power gaps discourage free-to-play progression and guild participation**

### Top Requests (What Users Want)
- **Controller support is requested to improve precision and comfort during long combat sessions**

<!-- /section:sentiment -->
<!-- section:swot -->