---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Reface: Face Edit AI Photo App"
bundle_id: "com.neocortext.doublicatapp"
parent_report: "https://marlvel.ai/api/llm/apps/graphics-design/com-neocortext-doublicatapp"
canonical_url: "https://marlvel.ai/apps/com-neocortext-doublicatapp#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Reface: Face Edit AI Photo App User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 80 of 98 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.76/5
- **Platform Split:** iOS 4.8/5 (493.8K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.76/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **High quality AI image generation results provide entertainment for users exploring new visual styles**

### Top Complaints (Impact Areas)
- **Aggressive and confusing subscription billing practices lead to unauthorized charges for many users**

### Top Requests (What Users Want)
- **Clearer cancellation procedures and accessible customer support channels are needed to resolve billing disputes**

<!-- /section:sentiment -->
<!-- section:swot -->