---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ACTIVE - Fitness Events"
bundle_id: "com.active.activedotcomapp"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/active-fitness-events"
canonical_url: "https://marlvel.ai/apps/active-fitness-events#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ACTIVE - Fitness Events User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 4,765 reviews) {#user-sentiment}
- **Overall Rating:** 3.32/5
- **Platform Split:** iOS 3.5/5 (1,849 ratings) | Android 3.2/5 (2,916 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Training Features** | *Evidence:* "I love the training plans from active. Easy to follow and the audio prompts keep me focused."
- **Ease of Navigation** | *Evidence:* "easy to navigate"

### Top Complaints (Impact Areas)
- **Deceptive Billing and Subscription Practices** | *Evidence:* "They will AUTOMATICALLY, without having to check any boxes, enroll you into a ‘free’ trial for Active Advantage which auto renews"
- **Failure to Sync/Display Registered Events** | *Evidence:* "Doesn't even show you the events you're registered for."
- **Technical Instability and Poor UX** | *Evidence:* "The app keeps closing every time."