--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "AI Calorie Tracker by Eatwise" bundle_id: "com.visionwizard.eatwise" parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/calorie-counter-eatwise-ai" canonical_url: "https://marlvel.ai/apps/calorie-counter-eatwise-ai#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — AI Calorie Tracker by Eatwise User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 72 of 111 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.58/5 - **Platform Split:** iOS 4.7/5 (1.7K ratings) | Android 4.6/5 (18.3K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.58/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **AI-driven food logging provides a convenient way to track daily nutritional intake without manual entry** ### Top Complaints (Impact Areas) - **Account access failures and password reset malfunctions prevent users from logging into their purchased subscriptions** - **Inaccurate nutritional calculations and AI recognition errors undermine the reliability of the calorie tracking data** ### Top Requests (What Users Want) - **Improved customer support responsiveness for resolving billing disputes and account recovery issues**