--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "QUITTR - Break Free Now" bundle_id: "com.vnm.i-give-up" parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/com-vnm-i-give-up" canonical_url: "https://marlvel.ai/apps/com-vnm-i-give-up#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — QUITTR - Break Free Now User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 49 of 49 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.75/5 - **Platform Split:** iOS 4.7/5 (30.6K ratings) | Android 4.8/5 (11K ratings) - **Overall Sentiment:** Upset - **Note:** The 4.75/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **The core habit tracking functionality provides genuine support for users attempting to break negative behavioral cycles** ### Top Complaints (Impact Areas) - **Subscription management systems fail to recognize existing purchases and repeatedly trigger paywalls for paid users** - **Customer support channels remain unresponsive to refund requests and technical issues regarding account access** ### Top Requests (What Users Want) - **Transparent pricing models and free access for essential recovery features are requested by frustrated users**