---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Fitness First MENA"
bundle_id: "scope.fitnessfirstmena"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/fitness-first-mena"
canonical_url: "https://marlvel.ai/apps/fitness-first-mena#user-sentiment"
report_date: "2026-09-09"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Fitness First MENA User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 54 of 54 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.79/5
- **Platform Split:** iOS 3.5/5 (19 ratings) | Android 2.8/5 (359 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Coaches and staff provide supportive and helpful guidance during the initial gym membership onboarding process**

### Top Complaints (Impact Areas)

- **Frequent application crashes prevent users from booking classes or accessing their digital membership entry barcode**

<!-- /section:sentiment -->
<!-- section:swot -->