---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "MySejahtera"
bundle_id: "my.gov.onegovappstore.mysejahtera"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/my-gov-onegovappstore-mysejahtera"
canonical_url: "https://marlvel.ai/apps/my-gov-onegovappstore-mysejahtera#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — MySejahtera User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 62 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.06/5
- **Platform Split:** iOS 4.1/5 (734 ratings) | Android 3.1/5 (905.5K ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Appointment scheduling functionality provides utility for users managing health visits at nearby clinics**

### Top Complaints (Impact Areas)
- **Appointment booking system consistently reports no available slots across multiple regions and dates**
- **Application instability and loading failures prevent users from accessing essential health records**

### Top Requests (What Users Want)
- **Improved transparency regarding clinic integration status and appointment availability timelines for users**

<!-- /section:sentiment -->
<!-- section:swot -->