---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "PatientsLikeMe"
bundle_id: "plm.PatientsLikeMe2"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/patientslikeme"
canonical_url: "https://marlvel.ai/apps/patientslikeme#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — PatientsLikeMe User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 8 of 8 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.04/5
- **Platform Split:** iOS 4.2/5 (18 ratings) | Android 3.7/5 (10 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.04/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Community health sharing features provide comfort to users managing multiple chronic conditions**

### Top Complaints (Impact Areas)
- **Frequent application crashes and freezing behavior prevent consistent access to health community groups**
- **Unexplained account lockouts and session timeouts cause significant data loss during comment composition**

<!-- /section:sentiment -->
<!-- section:swot -->