---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Raia - Farmácia 24 horas"
bundle_id: "br.com.drogaraia"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/raia-farmacia-24-horas"
canonical_url: "https://marlvel.ai/apps/raia-farmacia-24-horas#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Raia - Farmácia 24 horas User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 136 of 204 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.69/5
- **Platform Split:** iOS 4.7/5 (2.4K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.69/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Personalized discount offers and promotional pricing provide tangible value for frequent pharmacy shoppers**
- **In-store pickup functionality offers a practical way to secure medication without delivery wait times**

### Top Complaints (Impact Areas)
- **Frequent authentication failures and login loops prevent users from accessing their accounts and completing purchases**
- **Inaccurate inventory synchronization between the app and physical stores leads to frequent order cancellations**

### Top Requests (What Users Want)
- **Real-time store inventory visibility is required to prevent purchasing items that are out of stock**

<!-- /section:sentiment -->
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