---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Smoke Free - Quit Smoking Now"
bundle_id: "uk.co.23.smokingdiary"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/smoke-free-quit-smoking-now"
canonical_url: "https://marlvel.ai/apps/smoke-free-quit-smoking-now#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Smoke Free - Quit Smoking Now User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 71 of 814 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.73/5
- **Platform Split:** iOS 4.8/5 (57.2K ratings) | Android 4.7/5 (59.7K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Supportive community chat and real-person advice provide essential motivation for long-term smoking cessation**

### Top Complaints (Impact Areas)
- **Persistent application crashes during diary entries and daily check-ins frustrate users on mobile devices**

### Top Requests (What Users Want)
- **Improved responsiveness from customer support for technical issues and account-related billing inquiries**

<!-- /section:sentiment -->
<!-- section:swot -->