---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Vivacity Leisure"
bundle_id: "com.innovatise.vivacity"
parent_report: "https://marlvel.ai/api/llm/apps/health-fitness/vivacity-leisure"
canonical_url: "https://marlvel.ai/apps/vivacity-leisure#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Vivacity Leisure User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (Low Confidence: 33 of 33 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.75/5
- **Platform Split:** iOS 4.8/5 (4 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Simple class booking interface allows new members to navigate gym schedules without friction**

### Top Complaints (Impact Areas)
- **Frequent session timeouts force users to re-authenticate their credentials repeatedly during daily usage**
- **Removal of the waiting list feature prevents members from accessing fully booked fitness classes**

### Top Requests (What Users Want)
- **Waitlist functionality for cancelled classes to improve access for members with busy schedules**

<!-- /section:sentiment -->
<!-- section:swot -->