---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ADT+"
bundle_id: "com.adt.adtplus"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/adt"
canonical_url: "https://marlvel.ai/apps/adt#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ADT+ User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 42,276 reviews) {#user-sentiment}
- **Overall Rating:** 4.83/5
- **Platform Split:** iOS 4.8/5 (42,276 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Peace of Mind** | *Evidence:* "I feel so much safer and love the camera and door bell"
- **Professional Installation** | *Evidence:* "The technician was professional, knowledgeable, and took the time to explain every feature"

### Top Complaints (Impact Areas)
- **Authentication and Login Issues** | *Evidence:* "My app doesn’t keep me signed in it’s always signing me out."
- **System Connectivity and Reliability** | *Evidence:* "The services keep disconnecting and tell me that my system is no longer connecting"