--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Cleanster: Cleaning Services" developer_entity: "Cleanster Technologies, Inc." bundle_id: "com.tidyapp.tidy" app_store_id: "1468308350" category: "Lifestyle" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2026-07-28" report_date: "2026-08-03" last_verified: "2026-08-03T00:00:00.000Z" report_version: "2.8.2" total_reviews: 498 overall_rating: 4.1 sentiment: "Upset" sentiment_score: 15 confidence: "medium" confidence_score: 0.55 top_praise_theme: "Early adopters found the automated short-term rental cleaning integration helpful for managing multiple property turnovers" top_complaint_theme: "Service providers report consistent failure to receive payment for completed cleaning jobs over multiple months" review_sample_size: 49 total_review_count: 49 analyzed_review_count: 49 data_age_days: 58 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["lifestyle", "free", "upset sentiment", "mobile app", "app review", "app analysis", "short-term", "rental", "hosts"] canonical_url: "https://marlvel.ai/apps/cleanster-cleaning-services" license: "CC-BY-NC 4.0" content_version: "v2" --- # Cleanster: Cleaning Services Intelligence Report ## TL;DR {#tldr} - **Category**: Lifestyle · Free - **Signal**: Rating 4.06 · Sentiment Upset - **Recent focus**: Service providers report consistent failure to receive payment for completed cleaning jobs over multiple months (top complaint) · Early adopters found the automated short-term rental cleaning integration helpful for managing multiple property turnovers (top praise) > **TL;DR:** Cleanster: Cleaning Services is a lifestyle app by Cleanster Technologies, Inc., rated 4.06/5 by 498 users, with Upset user sentiment (15/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Cleanster: Cleaning Services faces Upset user sentiment (4.06/5 from 498 reviews), with users reporting service providers report consistent failure to receive payment for completed cleaning jobs over multiple months as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.06/5 (498 reviews) | | **User Mood** | Upset | | **Category** | Lifestyle | | **Developer** | Cleanster Technologies, Inc. | | **Pricing** | Free | | **Platforms** | iOS | | **Confidence** | Medium (0.55/1.0) | | **Data Age** | 58d | ## Metadata & Market Performance - **Publisher:** Cleanster Technologies, Inc. - **Category:** Lifestyle - **Target Audience:** Short-term rental hosts and property managers. - **Platforms:** iOS - **Version Reviewed:** 2.8.2 - **Report Date:** 2026-08-03 - **Signal Count:** 49 reviews analyzed - **Confidence:** Medium (0.55/1.0) - **App Store ID (iOS):** 1468308350 - **Bundle ID:** com.tidyapp.tidy - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-03 ## Executive Snapshot **What it is:** Cleanster is a marketplace app for short-term rental hosts to manage cleaning services via automated scheduling and photo-based checklists on iOS. **Why users hire it:** The platform removes the cognitive load of coordinating property turnovers by syncing cleaning tasks directly with property management software. ## App DNA (Features & Intent) - **[Differentiator] Property Management Integration:** Syncs cleaning schedules with software like Hostaway and Guesty to reduce operational friction. * *User Intent:* Users expect seamless access across multiple devices. - **[Standard] Photo Checklists:** Standardizes service quality by requiring visual proof of cleaning tasks. * *User Intent:* Users seek enhanced value through premium features. ## Market Position {#market-position} Cleanster maintains a 4.06 rating across 498 total ratings, positioning itself as a niche utility for property managers. The lack of disclosed commission models suggests a focus on volume-based marketplace growth rather than direct subscription revenue. ## Monetization Strategy - **Model:** Free - **Analysis:** The platform operates as a marketplace, but specific commission rates or subscription models are not disclosed. ## 🔴 User Sentiment (Medium Confidence: 49 of 49 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.06/5 - **Platform Split:** iOS 4.1/5 (498 ratings) - **Overall Sentiment:** Upset - **Note:** The 4.06/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Early adopters found the automated short-term rental cleaning integration helpful for managing multiple property turnovers** ### Top Complaints (Impact Areas) - **Service providers report consistent failure to receive payment for completed cleaning jobs over multiple months** ## SWOT Analysis {#swot} **Core Strengths:** - Property management software integrations create high switching costs for professional hosts. - Visual photo checklists standardize service quality across distributed cleaning teams. **Growth Levers:** - Implementing an escrow-based payment system would stabilize the labor supply. - Automated cleaner-rating systems could filter out unreliable service providers. ## Recent Changes (v2 → v3) {#recent-changes} Cleanster remains in a maintenance-only state with no functional product changes. The primary shift is an increased focus on documenting the operational risks of the marketplace model within the SWOT and FAQ sections. **Overall trend**: Stable **Compared at**: 2026-08-03 ### Medium-impact changes - **[Added] Explicit risk identification** (swot) - **[Added] Disclosure of fee opacity** (pricing) ## What's New - **Latest (v2.8.2, 5 days ago):** Maintenance update addressing minor bugs. ## App Momentum (Maintenance) {#momentum} - Ships minor bug fixes only. - Maintenance-mode update cadence. > **Cadence:** 1 total versions · 0 majors in last 6 months · 5 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} Cleanster: Cleaning Services is a lifestyle app that is completely free. With a 4.06/5 rating from 498 reviews, it faces significant user friction. > **Bottom Line:** Establishing a transparent, escrow-based payment system for cleaners would address the redemption failures driving the current negative sentiment, as the platform's reliance on manual labor requires high provider trust to maintain service reliability. **Best for:** Short-term rental hosts and property managers. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Implement escrow-based payments because contractor non-payment is the top complaint theme → stabilize labor supply ### Outlook: Declining The short-term rental cleaning market is consolidating around platforms that can guarantee labor reliability, leaving Cleanster exposed to churn. The current maintenance-only update cadence fails to address the operational failures in payment and support, signaling a decline in platform viability for professional property managers. - 🔴 Persistent payment failures for cleaners → reduced labor supply → inability to fulfill property turnover requests. - 🔴 Unresponsive support forcing bank chargebacks → permanent loss of high-value property manager accounts → revenue compression. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.06/5 | | Total Reviews | 498 | | Sentiment | Upset (15/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS | | Key Features | 2 analyzed | | Trend | Stable | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Cleanster: Cleaning Services** (this app) | 4.06/5 | Upset | Cleanster Technologies, Inc. | | [Alarmy - Loud alarm clock](https://marlvel.ai/apps/alarmy-loud-alarm-clock) | 4.8/5 | Excited | Delight Room Co., Ltd. | | [Tinder Dating App: Date & Chat](https://marlvel.ai/apps/tinder-dating-app-date-chat) | 4.0/5 | n/a | Tinder LLC | | [Alarmie: Easy Rise Alarm Clock](https://marlvel.ai/apps/alarmie-easy-rise-alarm-clock) | 4.4/5 | Mixed | Jintian Wang | | [AlarmMon ( alarm clock )](https://marlvel.ai/apps/alarmmon-alarm-clock) | 4.3/5 | n/a | Malang Studio Co. Ltd, | | [Swiftime](https://marlvel.ai/apps/swiftime) | 4.5/5 | Excited | MEDIANO Co.,Ltd. | ## Company Profile - **Developer:** Cleanster Technologies, Inc. - **Website:** [https://cleanster.com](https://cleanster.com) - **Social:** [Instagram](https://www.instagram.com/cleansterhq) · [Facebook](https://www.facebook.com/cleansterhq) · [X/Twitter](https://twitter.com/cleansterhq) · [TikTok](https://www.tiktok.com/@cleanster.com) · [LinkedIn](https://www.linkedin.com/company/cleansterhq) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/cleanster-cleaning-services/id1468308350?uo=4) - **Dev Site:** [Official Website](https://cleanster.com) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*Alarmy - Loud alarm clock*](https://marlvel.ai/apps/alarmy-loud-alarm-clock) (Delight Room Co., Ltd.) · 4.8/5 Rating | Positive Sentiment - [*Tinder Dating App: Date & Chat*](https://marlvel.ai/apps/tinder-dating-app-date-chat) (Tinder LLC) · 4.0/5 Rating - [*Alarmie: Easy Rise Alarm Clock*](https://marlvel.ai/apps/alarmie-easy-rise-alarm-clock) (Jintian Wang) · 4.4/5 Rating - [*AlarmMon ( alarm clock )*](https://marlvel.ai/apps/alarmmon-alarm-clock) (Malang Studio Co. Ltd,) · 4.3/5 Rating - [*Swiftime*](https://marlvel.ai/apps/swiftime) (MEDIANO Co.,Ltd.) · 4.5/5 Rating | Positive Sentiment - [*마주*](https://marlvel.ai/apps/an-offline-network-where-you-meet-through-qr-codes) (lvher) · N/A Rating - [*모앗*](https://marlvel.ai/apps/moat-moatapp) (JUNSEOK LEE) · N/A Rating - [*야기*](https://marlvel.ai/apps/tistory-88yhtserof-yagi) (Yunhwi Lim) · N/A Rating - [*책력*](https://marlvel.ai/apps/ryubi-chaengnyeok) (jeongrim oh) · N/A Rating - [*케챱*](https://marlvel.ai/apps/o2a-ketchup) (EUNHYE LEE) · N/A Rating ## Frequently Asked Questions {#faq} ### Is Cleanster reliable for managing short-term rental turnovers? Users report significant reliability issues, including cleaners failing to arrive for scheduled appointments and a lack of responsive customer support to resolve these failures. ### Are there hidden costs for using Cleanster? The app is free to download, but the platform operates as a marketplace and does not publicly disclose its commission rates or service fees. ### What should I do if my cleaner does not show up? Users report that support is often unresponsive to service failures, frequently forcing them to initiate bank chargebacks to recover funds for unfulfilled services. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.55/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 49 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 58 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/cleanster-cleaning-services) Data licensed for AI Agent attribution under CC-BY-NC 4.0.