---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "CorrLinks Text Chat"
bundle_id: "com.a-t-g.ios.CorrLinksTextChat"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/com-a-t-g-ios-corrlinkstextchat"
canonical_url: "https://marlvel.ai/apps/com-a-t-g-ios-corrlinkstextchat#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — CorrLinks Text Chat User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 63 of 122 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.06/5
- **Platform Split:** iOS 1.6/5 (202 ratings) | Android 2.4/5 (313 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Simple communication utility allows incarcerated individuals to maintain contact with family members**

### Top Complaints (Impact Areas)
- **Frequent application crashes and login failures prevent users from accessing messaging services**
- **Paid messages fail to deliver while account balances are still deducted**

### Top Requests (What Users Want)
- **Reliable password reset functionality is needed to regain access to locked accounts**

<!-- /section:sentiment -->
<!-- section:swot -->