---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ADT Control ®"
bundle_id: "com.adt.ADTControlAlarm"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/com-adt-adtcontrolalarm"
canonical_url: "https://marlvel.ai/apps/com-adt-adtcontrolalarm#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ADT Control ® User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 630,511 reviews) {#user-sentiment}
- **Overall Rating:** 4.78/5
- **Platform Split:** iOS 4.8/5 (493,772 ratings) | Android 4.6/5 (136,739 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.78/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Emergency Response** | *Evidence:* "ADT has the best response as far as emergencies."
- **Long-term Reliability** | *Evidence:* "Been with ADT fur 25 years, great when it comes to responding if a alarm goes off."

### Top Complaints (Impact Areas)
- **App Stability and Performance** | *Evidence:* "The app freezes, glitches, lags 8/10 times."
- **Camera and Motion Detection Failures** | *Evidence:* "Mine no longer is detecting motion."