---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Kismia - Dating App & Chat"
bundle_id: "com.kismia.app"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/com-kismia-app"
canonical_url: "https://marlvel.ai/apps/com-kismia-app#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Kismia - Dating App & Chat User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 100 of 198 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.23/5
- **Platform Split:** iOS 4.5/5 (98K ratings) | Android 4.2/5 (529.3K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.23/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Basic browsing and liking functionality allows users to understand the core app mechanics**

### Top Complaints (Impact Areas)
- **Automated bot activity and fake profiles create a deceptive experience for new users**

### Top Requests (What Users Want)
- **Improved accessibility features are needed for users relying on screen reader software**

<!-- /section:sentiment -->
<!-- section:swot -->