--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Planner 5D: AI Home Design" bundle_id: "com.planner5d.Planner-5D" parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/com-planner5d-planner-5d" canonical_url: "https://marlvel.ai/apps/com-planner5d-planner-5d#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Planner 5D: AI Home Design User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 108 of 148 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.46/5 - **Platform Split:** iOS 4.4/5 (35.6K ratings) | Android 4.5/5 (498.6K ratings) - **Overall Sentiment:** Upset - **Note:** The 4.46/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **High quality graphics and realistic visual rendering capabilities keep design enthusiasts engaged during sessions** ### Top Complaints (Impact Areas) - **Deceptive subscription practices and unauthorized charges during the trial period frustrate new users significantly** - **AI-powered floor plan generation produces inaccurate and unusable layouts that break existing project designs** ### Top Requests (What Users Want) - **Transparent and accessible cancellation workflows to prevent unwanted annual subscription charges for new users**