---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Roborock"
bundle_id: "com.roborock.smart"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/com-roborock-smart"
canonical_url: "https://marlvel.ai/apps/com-roborock-smart#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Roborock User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.64/5
- **Platform Split:** iOS 4.8/5 (107.3K ratings) | Android 4.6/5 (349.9K ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.64/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Core cleaning performance provides effective maintenance for carpet and floor surfaces**

### Top Complaints (Impact Areas)
- **Mapping system instability causes frequent boundary changes and lost configurations**
- **Post-update regressions break essential features like dock control and scheduling**

### Top Requests (What Users Want)
- **Manual map locking functionality to prevent automatic boundary discovery changes**

<!-- /section:sentiment -->
<!-- section:swot -->