--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "CRAFTSMAN myQ Garage Access" developer_entity: "Stanley Black & Decker, Inc." bundle_id: "com.craftsman.myq" app_store_id: "1459183633" category: "Lifestyle" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-07-20" report_date: "2026-08-22" last_verified: "2026-08-22T00:00:00.000Z" report_version: "5.313.0" total_reviews: 23151 overall_rating: 4.6 sentiment: "Frustrated" sentiment_score: 25 confidence: "medium" confidence_score: 0.55 top_praise_theme: "Remote garage access provides significant convenience and peace of mind for users away from home" top_complaint_theme: "Persistent authentication errors prevent users from logging into their accounts and accessing garage controls" review_sample_size: 99 total_review_count: 99 analyzed_review_count: 78 data_age_days: 10 momentum_velocity: "maintenance" intelligence_version: 3 tags: ["lifestyle", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "homeowners", "using", "craftsman"] canonical_url: "https://marlvel.ai/apps/craftsman-myq-garage-access" license: "CC-BY-NC 4.0" content_version: "v2" --- # CRAFTSMAN myQ Garage Access Intelligence Report ## TL;DR {#tldr} - **Category**: Lifestyle · Free - **Signal**: Rating 4.63 · Sentiment Frustrated - **Recent focus**: Persistent authentication errors prevent users from logging into their accounts and accessing garage controls (top complaint) · Remote garage access provides significant convenience and peace of mind for users away from home (top praise) > **TL;DR:** CRAFTSMAN myQ Garage Access is a lifestyle app by Stanley Black & Decker, Inc., rated 4.63/5 by 23.2K users, with Frustrated user sentiment (25/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** CRAFTSMAN myQ Garage Access faces Frustrated user sentiment (4.63/5 from 23.2K reviews), with users reporting persistent authentication errors prevent users from logging into their accounts and accessing garage controls as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.63/5 (23.2K reviews) | | **User Mood** | Frustrated | | **Category** | Lifestyle | | **Developer** | Stanley Black & Decker, Inc. | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.55/1.0) | | **Data Age** | 10d | ## Metadata & Market Performance - **Publisher:** Stanley Black & Decker, Inc. - **Category:** Lifestyle - **Target Audience:** Homeowners using CRAFTSMAN or myQ-enabled garage door hardware who require remote monitoring and access control. - **Platforms:** iOS & Android - **Version Reviewed:** 5.313.0 - **Report Date:** 2026-08-22 - **Signal Count:** 99 reviews analyzed - **Confidence:** Medium (0.55/1.0) - **App Store ID (iOS):** 1459183633 - **Bundle ID:** com.craftsman.myq - **Google Play ID:** com.craftsman.myq - **Performance Trend:** Stable - **Data Window:** Analysis based on signals collected up to 2026-08-22 ## Executive Snapshot **What it is:** CRAFTSMAN myQ Garage Access is a utility app for iOS and Android that enables remote monitoring and control of myQ-enabled garage door openers. **Why users hire it:** It removes the cognitive cost of verifying garage door status while away from home by providing real-time activity alerts and remote closing capabilities. ## App DNA (Features & Intent) - **[Standard] Remote Garage Access:** Open, close, or check the status of a garage door from any location using a mobile device. - **[Standard] Activity Alerts:** Push notifications triggered by garage door activity. * *User Intent:* Users want timely prompts to stay engaged without missing updates. - **[Standard] Scheduled Closing:** Automated garage door closing based on user-defined time schedules. - **[Differentiator] Guest Access:** Grant temporary or permanent garage access to other users via the myQ platform. ## Market Position {#market-position} CRAFTSMAN myQ Garage Access occupies a utility-support role for hardware owners, with a 4.73 iOS rating contrasting sharply against a 2.86 Android rating. This platform-level rating gap highlights significant stability issues on Android that undermine the hardware-linked value proposition. ## Monetization Strategy - **Model:** Free - **Tiers:** Free app with no in-app purchases - **Analysis:** The app functions as a free utility to support the sale of myQ-enabled hardware. ## 🔴 User Sentiment (Medium Confidence: 78 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.63/5 - **Platform Split:** iOS 4.7/5 (22K ratings) | Android 2.9/5 (1.2K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.63/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Remote garage access provides significant convenience and peace of mind for users away from home** - **Absence of advertisements in specific legacy versions makes the user experience feel cleaner and faster** ### Top Complaints (Impact Areas) - **Persistent authentication errors prevent users from logging into their accounts and accessing garage controls** ## SWOT Analysis {#swot} **Core Strengths:** - Guest access management enables secure, temporary entry for visitors **Growth Levers:** - Automotive dashboard integration addresses top user request for safer operation ## Recent Changes (v2 → v3) {#recent-changes} The app remains in a maintenance-only state with no new features or performance improvements. The primary shift is a more precise articulation of the platform-specific stability gap and a formal decision to deprioritize new feature development in favor of fixing core authentication regressions. **Overall trend**: Stable **Compared at**: 2026-08-22 ### High-impact changes - **[Shifted] Platform-Specific Stability Focus** (positioning) ### Medium-impact changes - **[Shifted] Feature Roadmap Delay** (pmActionItems) - **[Shifted] SWOT Categorization** (swot) ## What's New - **Latest (v5.313.0, 1 months ago):** General bug fixes and performance enhancements. ## App Momentum (Maintenance) {#momentum} - Ships bug fixes at 6-week cadence. - Latest release lacks feature expansion. > **Cadence:** 2 total versions · 0 majors in last 6 months · 32 days since last update · 10 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} CRAFTSMAN myQ Garage Access is a lifestyle app that is completely free. With a 4.63/5 rating from 23.2K reviews, it draws more critical themes in recent reviews than its store average suggests. > **Bottom Line:** Authentication stability is the primary barrier to utility, as recurring sign-in failures render the hardware-linked controls inaccessible for long periods. Resolving these login regressions would restore the basic value proposition for hardware owners, preventing further churn to alternative smart-home controllers. **Best for:** Homeowners using CRAFTSMAN or myQ-enabled garage door hardware who require remote monitoring and access control. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Audit authentication flow because recurring sign-in errors are the top complaint → restore core utility ### Outlook: Declining The outlook for CRAFTSMAN myQ Garage Access is declining due to persistent authentication regressions and the introduction of intrusive monetization. These issues directly undermine the hardware-linked value proposition, which will likely accelerate churn to alternative smart-home solutions if stability is not restored. - 🔴 Persistent authentication errors prevent users from accessing garage controls, which erodes trust in the hardware-linked utility. - 🔴 Forced advertisements in the latest release trigger user uninstalls, directly damaging the retention of existing hardware owners. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.63/5 | | Total Reviews | 23.2K | | Sentiment | Frustrated (25/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 4 analyzed | | Trend | Stable | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **CRAFTSMAN myQ Garage Access** (this app) | 4.63/5 | Frustrated | Stanley Black & Decker, Inc. | | [Alarmy - Loud alarm clock](https://marlvel.ai/apps/alarmy-loud-alarm-clock) | 4.8/5 | Excited | Delight Room Co., Ltd. | | [Journey - Diary, Journal](https://marlvel.ai/apps/com-journey-ios-app) | 4.6/5 | Excited | Two App Studio Pte. Ltd. | | [Tinder Dating App: Date & Chat](https://marlvel.ai/apps/tinder-dating-app-date-chat) | 4.0/5 | n/a | Tinder LLC | | [Alarmie: Easy Rise Alarm Clock](https://marlvel.ai/apps/alarmie-easy-rise-alarm-clock) | 4.4/5 | Mixed | Jintian Wang | | [AlarmMon ( alarm clock )](https://marlvel.ai/apps/alarmmon-alarm-clock) | 4.3/5 | n/a | Malang Studio Co. Ltd, | ## Company Profile - **Developer:** Stanley Black & Decker, Inc. ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/craftsman-myq-garage-access/id1459183633?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.craftsman.myq&hl=en&gl=us) - **Sources:** App store metadata, User reviews. ## Related Intel Reports - [*Alarmy - Loud alarm clock*](https://marlvel.ai/apps/alarmy-loud-alarm-clock) (Delight Room Co., Ltd.) · 4.8/5 Rating | Positive Sentiment - [*Journey - Diary, Journal*](https://marlvel.ai/apps/com-journey-ios-app) (Two App Studio Pte. Ltd.) · 4.6/5 Rating | Positive Sentiment - [*Tinder Dating App: Date & Chat*](https://marlvel.ai/apps/tinder-dating-app-date-chat) (Tinder LLC) · 4.0/5 Rating - [*Alarmie: Easy Rise Alarm Clock*](https://marlvel.ai/apps/alarmie-easy-rise-alarm-clock) (Jintian Wang) · 4.4/5 Rating - [*AlarmMon ( alarm clock )*](https://marlvel.ai/apps/alarmmon-alarm-clock) (Malang Studio Co. Ltd,) · 4.3/5 Rating - [*Amora: A Hint of Your Soulmate*](https://marlvel.ai/apps/amora-a-hint-of-your-soulmate) (Lit Apps LLC (Mobile)) · 4.7/5 Rating - [*Swiftime*](https://marlvel.ai/apps/swiftime) (MEDIANO Co.,Ltd.) · 4.5/5 Rating | Positive Sentiment - [*마주*](https://marlvel.ai/apps/an-offline-network-where-you-meet-through-qr-codes) (lvher) · N/A Rating - [*모앗*](https://marlvel.ai/apps/moat-moatapp) (JUNSEOK LEE) · N/A Rating - [*야기*](https://marlvel.ai/apps/tistory-88yhtserof-yagi) (Yunhwi Lim) · N/A Rating ## Frequently Asked Questions {#faq} ### Is CRAFTSMAN myQ Garage Access free to use? Yes, the app is free and does not contain in-app purchases, as it is designed to support the use of myQ-enabled hardware. ### Does CRAFTSMAN myQ Garage Access support automotive dashboard integration? Currently, the app does not support automotive projection platforms, though this is a top-requested feature among users. ### Why am I having trouble logging into myQ? Users report persistent authentication errors that prevent account access, which is a known frustration point in recent reviews. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.55/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 10 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/craftsman-myq-garage-access) Data licensed for AI Agent attribution under CC-BY-NC 4.0.