--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Fixando" developer_entity: "Fixando B.V." bundle_id: "com.fixandoapp.live" app_store_id: "1230001599" category: "Lifestyle" primary_platform: "ios" primary_monetization: "Freemium" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-05-08" report_date: "2026-07-30" last_verified: "2026-07-30T00:00:00.000Z" report_version: "3.3.9" total_reviews: 29 overall_rating: 4.3 sentiment: "Mixed" sentiment_score: 45 confidence: "medium" confidence_score: 0.65 top_praise_theme: "Professional service providers find the platform effective for acquiring new clients and expanding their business reach" top_complaint_theme: "Professionals report that the credit-based system is prohibitively expensive and lacks adequate return on investment" review_sample_size: 99 total_review_count: 99 analyzed_review_count: 60 data_age_days: 17 momentum_velocity: "maintenance" intelligence_version: 5 nemesis: "GetNinjas para Clientes" competitor_count: 11 tags: ["lifestyle", "freemium", "mixed sentiment", "mobile app", "app review", "app analysis", "homeowners", "seeking", "local"] canonical_url: "https://marlvel.ai/apps/fixando" license: "CC-BY-NC 4.0" content_version: "v2" --- # Fixando Intelligence Report ## TL;DR {#tldr} - **Category**: Lifestyle · Freemium - **Signal**: Rating 4.34 · Sentiment Mixed - **Recent focus**: Professionals report that the credit-based system is prohibitively expensive and lacks adequate return on investment (top complaint) · Professional service providers find the platform effective for acquiring new clients and expanding their business reach (top praise) > **TL;DR:** Fixando is a lifestyle app by Fixando B.V., rated 4.34/5 by 29 users, with Mixed user sentiment (45/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Fixando shows Mixed sentiment (4.34/5 from 29 reviews) - users praise professional service providers find the platform effective for acquiring new clients and expanding their business reach but report issues with professionals report that the credit-based system is prohibitively expensive and lacks adequate return on investment. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.34/5 (29 reviews) | | **User Mood** | Mixed | | **Category** | Lifestyle | | **Developer** | Fixando B.V. | | **Pricing** | Freemium | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.65/1.0) | | **Data Age** | 17d | ## Metadata & Market Performance - **Publisher:** Fixando B.V. - **Category:** Lifestyle - **Target Audience:** Homeowners seeking local services and independent contractors looking to acquire new clients. - **Platforms:** iOS & Android - **Version Reviewed:** 3.3.9 - **Report Date:** 2026-07-30 - **Signal Count:** 99 reviews analyzed - **Confidence:** Medium (0.65/1.0) - **App Store ID (iOS):** 1230001599 - **Bundle ID:** com.fixandoapp.live - **Google Play ID:** com.fixandoapp.live - **Performance Trend:** Declining - **Data Window:** Analysis based on signals collected up to 2026-07-30 ## Executive Snapshot **What it is:** Fixando is a multi-category local services marketplace connecting users with professionals for home, event, and wellness projects on iOS and Android. **Why users hire it:** The platform removes the search friction for homeowners by centralizing diverse service providers into a single request-matching interface. ## App DNA (Features & Intent) - **[Standard] Service Request Matching:** Users submit project details to receive up to 5 custom quotes from local professionals within 48 hours. * *User Intent:* Users value self-expression and personalized experiences. - **[Differentiator] Professional Lead Packages:** Credit-based subscription packages allow professionals to access and respond to client requests. * *User Intent:* Users seek enhanced value through premium features. ## Market Position {#market-position} Fixando holds a modest footprint in the lifestyle category, currently ranking #106 Free in the Portuguese Lifestyle chart. The gap between its functional utility and the dominant market leader's 170k-review scale suggests a significant liquidity disadvantage. ## Monetization Strategy - **Model:** Freemium - **Tiers:** Free for users to request quotes, Paid credit packages for professionals - **Analysis:** Monetization is driven by the supply side, where professionals purchase packages to access and respond to user requests. ## 🟡 User Sentiment (Medium Confidence: 60 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.34/5 - **Platform Split:** iOS 4.3/5 (29 ratings) - **Overall Sentiment:** Mixed ### Top Praises - **Professional service providers find the platform effective for acquiring new clients and expanding their business reach** - **The interface provides a functional experience that mirrors the capabilities of the web-based platform** ### Top Complaints (Impact Areas) - **Professionals report that the credit-based system is prohibitively expensive and lacks adequate return on investment** ## SWOT Analysis {#swot} **Core Strengths:** - Multi-category marketplace increases repeat-usage probability **Growth Levers:** - Verified-lead refund policy could improve professional retention ## Recent Changes (v4 → v5) {#recent-changes} Development velocity has slowed to an 82-day release cycle, while professional sentiment has hardened around specific usability regressions and persistent billing friction. The platform's market position has weakened, with its category ranking dropping from #75 to #106. **Overall trend**: Declining **Compared at**: 2026-07-30 ### High-impact changes - **[Declined] Release Cadence** (features) ### Medium-impact changes - **[Added] Navigation Usability Complaints** (sentiment) - **[Declined] Category Ranking** (positioning) - **[Added] Navigation Weakness** (swot) ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Fixando vs GetNinjas para Clientes - **[GetNinjas para Clientes](https://marlvel.ai/apps/getninjas-para-clientes)** by GetNinjas Serviços de Internet.: GetNinjas is the dominant market leader in the service marketplace category, directly competing for the same pool of local service seekers and professionals. - **Key differences:** - Massive liquidity with over 170k reviews creates a powerful network effect that Fixando currently lacks. - Established brand-as-category status in the region makes it the default choice for most service seekers. - Highly optimized service request flow captures user intent faster than Fixando's current onboarding experience. ### Contenders (Strong Challengers) - **[Ustabilir](https://marlvel.ai/apps/ustabilir)** by Koçtaş Yapı Marketleri Tic. A.Ş.: Ustabilir leverages a strong retail partnership to capture users already in the market for home improvement materials. - Direct integration with Koçtaş retail products creates a seamless path from buying materials to hiring labor. - Fixed-price purchase options eliminate the uncertainty of bidding wars common on the Fixando platform. - **[Midclap: Home services in mins](https://marlvel.ai/apps/com-midclap)** by Midclap Technology: Midclap challenges Fixando by positioning itself as an on-demand, speed-focused alternative for home maintenance tasks. - Offers a 'daily help' service model that encourages higher frequency usage compared to Fixando's project-based approach. - Verified professional booking model provides a higher baseline of trust for users prioritizing safety and reliability. - **[Lm3ellem](https://marlvel.ai/apps/com-mycompany-handymanapp)** by Gauchy: Lm3ellem targets the handyman and home repair segment, overlapping with Fixando's core home services vertical. - Integrated feedback system provides more granular professional performance data than Fixando's current review structure. - Dedicated focus on handyman-specific discovery allows for deeper profile comparisons within the home repair niche. - **[Mender App - Para Clientes](https://marlvel.ai/apps/com-mender)** by Mender App: Mender competes by focusing on precise location-based discovery, targeting the same users looking for quick home service solutions. - Prioritizes map-based discovery which helps users visualize professional proximity better than Fixando's list-based view. - Simplified direct contact features reduce friction for users who prefer immediate communication over marketplace bidding. ### Peers (What They Do Better) - **[Sotheby's International Realty](https://marlvel.ai/apps/sotheby-s-international-realty)** by Sotheby's International Realty: While luxury-focused, this app competes for the high-end homeowner segment that requires premium home maintenance services. - Immersive virtual reality property tours set a high bar for visual engagement that Fixando's profiles lack. - Global brand prestige attracts a high-net-worth audience that may be less price-sensitive than Fixando's general user base. - **[HomeSearchNOW](https://marlvel.ai/apps/homesearchnow)** by BoomTown: HomeSearchNOW competes for the attention of homeowners who are managing property-related tasks and services. - Advanced interactive mapping tools provide a superior UX for users searching for services within specific neighborhoods. - One-touch agent contact features streamline the communication process more effectively than standard marketplace messaging. - **[Trash Nothing + Freecycle](https://marlvel.ai/apps/trash-nothing-freecycle)** by Andrew Trusty: This app competes for the user's time and attention regarding local community-based resource and service sharing. - Strong community-driven model fosters organic engagement that is difficult for commercial marketplaces like Fixando to replicate. - Focuses on free local exchanges, capturing a price-sensitive demographic that Fixando's paid professional model ignores. - **[Virtuo](https://marlvel.ai/apps/virtuo)** by Virtuo Inc.: Virtuo operates in the broader lifestyle management space, focusing on the logistical needs of home relocation and service coordination. - Provides a personal move concierge service that offers a more white-glove experience than Fixando's self-service marketplace. - Centralizes move-related documents, creating a sticky utility layer that goes beyond simple professional matching. ### New Kids on the Block (What's Innovative) - **[Timesaverz](https://marlvel.ai/apps/timesaverz)** by Harshada Salvi: Timesaverz is a new multi-category marketplace directly challenging Fixando's core value proposition of saving time. - Aggressive 'money back guarantee' policy provides a strong trust signal to overcome initial user skepticism for new apps. - **[Qiyadat](https://marlvel.ai/apps/qiyadat)** by Emcan: Qiyadat is a new entrant focusing on the beauty and salon services vertical, a key sub-category for Fixando. - Specialized booking flow for beauty sessions offers a more tailored experience than Fixando's generic service request form. ## What's New - **Latest (v3.3.10, 2 months ago):** General performance optimizations and bug fixes. ## App Momentum (Maintenance) {#momentum} - Ships minor bug fixes only. - Maintains 82-day update cadence. > **Cadence:** 2 total versions · 0 majors in last 6 months · 82 days since last update · 0 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Fixando is a lifestyle app that is free with in-app purchases. With a 4.34/5 rating from 29 reviews, it shows mixed user reception. > **Bottom Line:** Fixando must pivot toward a more equitable lead-quality model to prevent professional churn. Addressing the credit-refund friction would unlock higher supply-side satisfaction, which is essential to competing against the liquidity of regional market leaders. **Best for:** Homeowners seeking local services and independent contractors looking to acquire new clients. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] Implement credit-refund logic for unresponsive leads because professional churn is driven by poor ROI on credits → improve supply-side retention ### Feature Gaps vs Competitors - Fixed-price purchase options (available in Ustabilir but missing here) ### Outlook: Stable The local services market is consolidating around platforms that offer high liquidity and trust guarantees. Fixando's current maintenance-mode cadence leaves it exposed to rivals that offer more transparent pricing or better lead verification, which will likely accelerate professional attrition in the coming quarters. - 🔴 The lack of credit refunds for unresponsive leads creates a perception of unfairness, which erodes professional trust and drives churn. - ⚪ Maintenance-only update cadence suggests the platform is not currently prioritizing feature expansion to close the gap with market leaders. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.34/5 | | Total Reviews | 29 | | Sentiment | Mixed (45/100) | | Confidence | Medium | | Pricing Model | Freemium | | Platforms | iOS & Android | | Key Features | 2 analyzed | | Trend | Declining | | Outlook | Stable | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Fixando** (this app) | 4.34/5 | Mixed | Fixando B.V. | | [Midclap: Home services in mins](https://marlvel.ai/apps/com-midclap) | 4.8/5 | N/A | Midclap Technology | | [Mender App - Para Clientes](https://marlvel.ai/apps/com-mender) | 4.8/5 | N/A | Mender App | | [Lm3ellem](https://marlvel.ai/apps/com-mycompany-handymanapp) | 4.5/5 | N/A | Gauchy | | [HomeSearchNOW](https://marlvel.ai/apps/homesearchnow) | 3.5/5 | N/A | BoomTown | | [Timesaverz](https://marlvel.ai/apps/timesaverz) | N/A/5 | Excited | Harshada Salvi | ## Company Profile - **Developer:** Fixando B.V. - **Website:** [https://www.fixando.co.uk/info](https://www.fixando.co.uk/info) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/fixando/id1230001599?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.fixandoapp.live&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.fixando.co.uk/info) - **Sources:** Developer website content, App store metadata, User reviews. ## Related Intel Reports - [*Midclap: Home services in mins*](https://marlvel.ai/apps/com-midclap) (Midclap Technology) · 4.8/5 Rating - [*Mender App - Para Clientes*](https://marlvel.ai/apps/com-mender) (Mender App) · 4.8/5 Rating - [*Lm3ellem*](https://marlvel.ai/apps/com-mycompany-handymanapp) (Gauchy) · 4.5/5 Rating - [*HomeSearchNOW*](https://marlvel.ai/apps/homesearchnow) (BoomTown) · 3.5/5 Rating - [*Timesaverz*](https://marlvel.ai/apps/timesaverz) (Harshada Salvi) · N/A Rating | Positive Sentiment - [*GetNinjas para Clientes*](https://marlvel.ai/apps/getninjas-para-clientes) (GetNinjas Serviços de Internet.) · 4.8/5 Rating - [*Trash Nothing + Freecycle*](https://marlvel.ai/apps/trash-nothing-freecycle) (Andrew Trusty) · 3.3/5 Rating - [*Sotheby's International Realty*](https://marlvel.ai/apps/sotheby-s-international-realty) (Sotheby's International Realty) · 2.5/5 Rating - [*Qiyadat*](https://marlvel.ai/apps/qiyadat) (Emcan) · N/A Rating - [*Ustabilir*](https://marlvel.ai/apps/ustabilir) (Koçtaş Yapı Marketleri Tic. A.Ş.) · 4.7/5 Rating ## Frequently Asked Questions {#faq} ### Is Fixando free to use? Fixando is free for users to request quotes from local professionals. Professionals, however, must purchase credit packages to access and respond to these requests. ### How does Fixando compare to GetNinjas? GetNinjas is the market leader with significantly higher liquidity and a larger volume of service providers, which typically results in faster response times for user requests compared to Fixando. ### Does Fixando offer refunds for unresponsive leads? According to user reviews, the platform currently lacks an effective refund policy for credits spent on leads that do not respond or have already hired other professionals. ### What are some alternatives to Fixando? Users looking for local services can consider GetNinjas for higher liquidity, or specialized platforms like Ustabilir for home improvement and Midclap for on-demand maintenance. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.65/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, developer website, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 17 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/fixando) Data licensed for AI Agent attribution under CC-BY-NC 4.0.