---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Flo by Moen™"
bundle_id: "com.flo.mobile"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/flo-by-moen"
canonical_url: "https://marlvel.ai/apps/flo-by-moen#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Flo by Moen™ User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 65 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.54/5
- **Platform Split:** iOS 4.0/5 (1.9K ratings) | Android 1.6/5 (469 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Remote water control functionality provides peace of mind for homeowners during travel or emergencies**

### Top Complaints (Impact Areas)
- **Frequent app crashes and connectivity failures prevent users from managing critical water shutoff devices**
- **Inaccurate water usage identification and false leak alerts cause unnecessary stress and system lockouts**

### Top Requests (What Users Want)
- **Improved notification granularity for multiple household members to receive alerts without shared account credentials**

<!-- /section:sentiment -->
<!-- section:swot -->