---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Miele app – Smart Home"
bundle_id: "de.miele.infocontrol"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/miele-app-smart-home-1"
canonical_url: "https://marlvel.ai/apps/miele-app-smart-home-1#user-sentiment"
report_date: "2026-08-14"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Miele app – Smart Home User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.82/5
- **Platform Split:** iOS 4.1/5 (3.4K ratings) | Android 3.8/5 (16.1K ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Energy consumption tracking provides actionable insights for users monitoring their household appliance efficiency over time**
- **Remote monitoring of appliance status allows users to check cycle progress without being physically present**

### Top Complaints (Impact Areas)

- **Persistent authentication and login failures prevent users from accessing their appliances after the latest update**

<!-- /section:sentiment -->
<!-- section:swot -->