--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Neighborly: Find Home Services" bundle_id: "com.nbly.custapp" parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/neighborly-find-home-services" canonical_url: "https://marlvel.ai/apps/neighborly-find-home-services#user-sentiment" report_date: "2026-08-22" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Neighborly: Find Home Services User Sentiment (section of intelligence report)" --- ## 🟡 User Sentiment (High Confidence: 60 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.38/5 - **Platform Split:** iOS 4.8/5 (330 ratings) | Android 3.8/5 (215 ratings) - **Overall Sentiment:** Mixed ### Top Praises - **The centralized home services platform simplifies scheduling for multiple household maintenance tasks in one location** - **Professional service technicians arrive on time and complete home maintenance projects with high quality results** - **The integrated AI assistant provides a helpful interface for booking appointments and answering home maintenance questions** ### Top Complaints (Impact Areas) - **Technical failures during account creation and login prevent new users from accessing the platform entirely**