---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Savant"
bundle_id: "com.savantav.Savant-Pro"
parent_report: "https://marlvel.ai/api/llm/apps/lifestyle/savant"
canonical_url: "https://marlvel.ai/apps/savant#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Savant User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 65 of 141 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.36/5
- **Platform Split:** iOS 4.4/5 (7.6K ratings) | Android 4.0/5 (974 ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.36/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **High quality visual interface and icon design provide a superior automation experience for luxury residences**

### Top Complaints (Impact Areas)
- **System connectivity failures and app crashes frequently render home automation controls unusable for daily tasks**
- **Prohibitive costs for professional support and hardware replacements create a cycle of financial frustration**

### Top Requests (What Users Want)
- **Simplified user-led troubleshooting tools to reduce reliance on expensive professional service calls**

<!-- /section:sentiment -->
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